How to Fix QuickBooks Error 179: A Complete Troubleshooting Guide

QuickBooks Error 179

QuickBooks Error 179 is a common issue that can arise when attempting to connect to your bank account through QuickBooks Desktop. This error code typically indicates a problem with communication between QuickBooks and your bank's website. Fortunately, there are several straightforward methods to resolve this error and restore connectivity.

Causes of QuickBooks Error 179

1. Outdated or incorrect bank login credentials

2. Corrupted company file

3. Missing transactions

4. Negative values in invoices or bills

5. Browser data issues

6. Multiple logins to the bank account from different devices

7. Data connectivity issues

Symptoms of QuickBooks Error 179

The most common symptom of QuickBooks Error 179 is an error message that says "Unable to connect to your bank's website." You may also see other error messages, such as "Error 179" or "QuickBooks has encountered an error." Other symptoms include:

1. QuickBooks crashes or freezes when attempting to access banking features

2. Inability to download transactions or perform online banking tasks

3. Sluggish performance or unresponsiveness of the QuickBooks program

5 Effective Methods to Fix QuickBooks Error 179

Method 1: Log Out from Multiple Bank Login Sessions

1. Ensure that you are logged out of your bank account from all browsers and devices.

2. Close all open browser windows and reopen QuickBooks Desktop.

3. Attempt to connect to your bank account again.

Method 2: Clear Browsing Data

1. Open the web browser you use to access QuickBooks and your bank account.

2. Go to the browser's settings or history menu.

3. Select the option to clear browsing data, including cache, cookies, and temporary files.

4. Close the browser and reopen QuickBooks Desktop.

5. Try connecting to your bank account again.

Method 3: Update Bank Login Credentials in QuickBooks

1. Open QuickBooks Desktop and select the Banking option.

2. Choose the bank account that is causing the error.

3. Click on the Edit icon next to the account.

4. Select the Edit Sign-In Info option.

5. Enter your updated bank login credentials.

6. Click on Update.

7. Attempt to connect to your bank account again.

Method 4: Use the QuickBooks File Doctor Tool

1. Close QuickBooks Desktop and navigate to the installation folder.

2. Open the folder named "Tools."

3. Launch the QuickBooks File Doctor tool.

4. Follow the on-screen instructions to diagnose and repair any data corruption or inconsistencies.

5. Once the repair process is complete, reopen QuickBooks Desktop and try connecting to your bank account again.

Method 5: Manually Repair Windows Registry Issues

Note: This method should be attempted as a last resort, as it involves modifying the Windows registry, which can be risky if done incorrectly.

1. Close QuickBooks Desktop and back up your Windows registry.

2. Press the Windows key + R to open the Run dialog box.

3. Type "regedit" and press Enter to open the Registry Editor.

4. Navigate to the following registry key: HKEY_CURRENT_USER\Software\Intuit\QuickBooks\QBPOS\15.0

5. Delete the "BankList" folder.

6. Close the Registry Editor and restart your computer.

7. Open QuickBooks Desktop and attempt to connect to your bank account again.

FAQs

What is QuickBooks Error 179?

QuickBooks Error 179 occurs when users are trying to access their bank account from QuickBooks and are unable to access their account data. This error commonly arises when users encounter problems accessing their bank accounts via QuickBooks, often due to unauthorized logins or incorrect login credentials, which in turn prevent them from downloading their account data.

What are the symptoms of QuickBooks Error 179?

The most common symptom of QuickBooks Error 179 is an error message that says "Unable to connect to your bank's website." You may also see other error messages, such as "Error 179" or "QuickBooks has encountered an error." Other symptoms include QuickBooks crashing or freezing when attempting to access banking features, inability to download transactions or perform online banking tasks, and sluggish performance or unresponsiveness of the QuickBooks program.

How do I fix QuickBooks Error 179?

To fix QuickBooks Error 179, you can try the following methods:

1. Log out from multiple bank login sessions and close all open browser windows.

2. Clear browsing data, including cache, cookies, and temporary files from the web browser used with QuickBooks.

3. Update your bank login credentials in QuickBooks if they have changed.

4. Use the QuickBooks File Doctor tool to diagnose and repair any data corruption or inconsistencies.

As a last resort, manually repair Windows registry issues by deleting the "BankList" folder from the specified registry key.

Can I prevent QuickBooks Error 179 from occurring?

Yes, you can take preventive measures to minimize the chances of QuickBooks Error 179 occurring:

1. Regularly update your bank login credentials in QuickBooks whenever they change.

2. Periodically clear browsing data and cache from the web browser used with QuickBooks.

3. Avoid logging into your bank account from multiple devices simultaneously when attempting to connect through QuickBooks.

4. Keep both your Windows operating system and QuickBooks application up-to-date to prevent compatibility issues.

By following these tips and troubleshooting methods, you can effectively resolve QuickBooks Error 179 and maintain a smooth connection between QuickBooks and your bank account.