Fix QuickBooks Bank Feeds Not Working on Desktop

QuickBooks has many useful features. One of the most used is Bank Feeds, which allows you to connect your bank or credit card account and download transactions. Sometimes, this feature stops working and shows errors. This issue is known as the QuickBooks Bank Feeds Not Working Issue.

It can happen for many reasons. Your bank may not support Intuit, your login details may be outdated, or the transactions may be older than 90 days. In this guide, we explain the causes and step-by-step solutions to fix the problem.

What are Bank Feeds in QuickBooks?

Bank Feeds is an online banking feature in QuickBooks. It connects your QuickBooks Desktop to your financial institution. Once connected, you can download transactions automatically. This helps in managing bank and credit card activity with less manual work.

Reasons for QuickBooks Bank Feeds Not Working

Here are the common causes:

• Bank login details are not updated.

• The bank you use is not supported.

• Transactions are older than 90 days.

• Bank feeds files are not cleared.

• Browser or bank-related issues.

How to Fix QuickBooks Bank Feeds Not Working

Method 1: Clear Cache Files

1. Open Chrome on your computer.

2. Click on More → More Tools → Clear Browsing Data.

3. Choose All Time to delete everything.

4. Select Cookies and other site data, and Cached images and files.

5. Click Clear Data.

Method 2: Open QuickBooks in Incognito Mode

1. On Safari, select New Private Window.

2. On Chrome, go to File → New Incognito Window.

3. Sign in to QuickBooks.

4. Check if bank feeds update correctly.

Method 3: Update Your Bank Login Information

1. Go to the Banking menu in QuickBooks.

2. Select Update.

3. Enter your latest username and password.

4. Click Save and Connect.

5. Wait for the confirmation message.

Method 4: Disconnect and Reconnect Bank Account

Steps to Disconnect:

1. Open QuickBooks and go to Banking.

2. Select your bank account.

3. Click Edit → Edit Account Info → Disconnect this Account.

Steps to Reconnect:

1. Sign in with your bank credentials.

2. Copy your bank URL and go to Banking.

3. Select Add Account, then enter the URL.

4. If using QuickBooks 2016–2019, go to Banking → Banks and Credit Cards → Update.

5. Once updated, check if feeds are working.

Method 5: Update QuickBooks Desktop

1. Log in to QuickBooks.

2. Go to Help → Update QuickBooks.

3. Allow automatic updates.

4. Save and restart QuickBooks.

Method 6: Convert Bank File to Compatible Format

1. Identify the file type (OFX, CSV, QFX, etc.).

2. Export transactions from your bank in the required format.

3. Use a conversion tool to change the file type (e.g., QIF or QBO).

4. Save the converted file.

5. Open QuickBooks → Banking/File → Import Transactions.

6. Import the file and match transactions.

Method 7: Fix Synchronization Issues

1. Reconnect your bank account in QuickBooks.

2. Download and install the latest QuickBooks updates.

3. Check if synchronization errors are resolved.

Method 8: Contact Your Bank

Sometimes the problem is on the bank’s side. Contact your bank if:

• You need transactions older than 90 days.

• The bank no longer supports QuickBooks integration.

• The bank server is down or not updating.

Only the bank can provide a solution if the error is due to server or policy issues.

Additional Fix: Use QuickBooks Tool Hub

If the error is linked to the company file or network issues:

1. Download and install QuickBooks Tool Hub.

2. Go to the Installation section.

3. Run QuickBooks File Doctor or the relevant tool.

Conclusion

QuickBooks Bank Feeds Not Working can stop you from managing transactions smoothly. The issue may come from outdated login details, unsupported banks, or browser cache. By using the above methods—clearing cache, updating login details, reconnecting the bank account, or updating QuickBooks—you can usually fix the problem. If the issue remains, contact your bank or use QuickBooks Tool Hub.